Update - We are continuing to investigate this issue.
Sep 17, 2025 - 07:05 PDT
Investigating - Our team is currently investigating an issue with logging into CEC that is only impacting those that have recently upgraded their version of Firefox. While the team is working on identifying the issue we advise that the version of Firefox be rolled back or using a different browser the Google Chrome if possible to ensure minimal downtime. Additional information will be provided as soon as the issue is resolved.
Sep 17, 2025 - 06:31 PDT
AU1 ? Degraded Performance
90 days ago
99.99 % uptime
Today
CA1 ? Degraded Performance
90 days ago
99.99 % uptime
Today
EUR ? Operational
90 days ago
100.0 % uptime
Today
US ? Degraded Performance
90 days ago
99.99 % uptime
Today
US1 ? Degraded Performance
90 days ago
99.99 % uptime
Today
US2 ? Degraded Performance
90 days ago
99.99 % uptime
Today
NA1 Degraded Performance
90 days ago
99.99 % uptime
Today
NA2 ? Degraded Performance
90 days ago
99.99 % uptime
Today
NA3 ? Degraded Performance
90 days ago
99.99 % uptime
Today
NA4 Degraded Performance
90 days ago
99.99 % uptime
Today
NA5 Degraded Performance
90 days ago
99.99 % uptime
Today
NA6 Degraded Performance
90 days ago
99.99 % uptime
Today
NA7 Degraded Performance
90 days ago
99.99 % uptime
Today
NA8 Degraded Performance
90 days ago
99.99 % uptime
Today
NA9 Degraded Performance
90 days ago
99.99 % uptime
Today
NA10 Degraded Performance
90 days ago
99.99 % uptime
Today
Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

Unresolved incident: Display issues when using Firefox version 143.0 (all other browsers are unaffected).

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Completed - The scheduled maintenance has been completed.
Sep 15, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 23:47 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 14, 23:46 PDT
Sep 14, 2025
Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Completed - The scheduled maintenance has been completed.
Sep 8, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 23:45 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 7, 23:42 PDT
Sep 7, 2025
Sep 6, 2025

No incidents reported.

Sep 5, 2025
Completed - The scheduled maintenance has been completed.
Sep 5, 00:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 23:45 PDT
Scheduled - We will be performing scheduled maintenance on the CA1 environment from 11:45PM to 12:45AM Pacific. The maintenance is required in order to keep the environment, and the services QLess provides, secure and up-to-date.

During this maintenance window, web services may be briefly unavailable.

Sep 4, 08:31 PDT
Sep 4, 2025