Update - We are continuing to investigate this issue.
Sep 17, 2025 - 07:05 PDT
Investigating - Our team is currently investigating an issue with logging into CEC that is only impacting those that have recently upgraded their version of Firefox. While the team is working on identifying the issue we advise that the version of Firefox be rolled back or using a different browser the Google Chrome if possible to ensure minimal downtime. Additional information will be provided as soon as the issue is resolved.
Sep 17, 2025 - 06:31 PDT
AU1
?
Degraded Performance
90 days ago
99.99
% uptime
Today
CA1
?
Degraded Performance
90 days ago
99.99
% uptime
Today
EUR
?
Operational
90 days ago
100.0
% uptime
Today
US
?
Degraded Performance
90 days ago
99.99
% uptime
Today
US1
?
Degraded Performance
90 days ago
99.99
% uptime
Today
US2
?
Degraded Performance
90 days ago
99.99
% uptime
Today
NA1
Degraded Performance
90 days ago
99.99
% uptime
Today
NA2
?
Degraded Performance
90 days ago
99.99
% uptime
Today
NA3
?
Degraded Performance
90 days ago
99.99
% uptime
Today
NA4
Degraded Performance
90 days ago
99.99
% uptime
Today
NA5
Degraded Performance
90 days ago
99.99
% uptime
Today
NA6
Degraded Performance
90 days ago
99.99
% uptime
Today
NA7
Degraded Performance
90 days ago
99.99
% uptime
Today
NA8
Degraded Performance
90 days ago
99.99
% uptime
Today
NA9
Degraded Performance
90 days ago
99.99
% uptime
Today
NA10
Degraded Performance
90 days ago
99.99
% uptime
Today
Support Portal
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Sep 18, 2025
No incidents reported today.
Sep 17, 2025
Unresolved incident: Display issues when using Firefox version 143.0 (all other browsers are unaffected).
Completed -
The scheduled maintenance has been completed.
Sep 5, 00:45 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 23:45 PDT
Scheduled -
We will be performing scheduled maintenance on the CA1 environment from 11:45PM to 12:45AM Pacific. The maintenance is required in order to keep the environment, and the services QLess provides, secure and up-to-date.
During this maintenance window, web services may be briefly unavailable.
Sep 4, 08:31 PDT