All Systems Operational
AU1 ? Operational
90 days ago
99.99 % uptime
Today
CA1 ? Operational
90 days ago
99.99 % uptime
Today
EUR ? Operational
90 days ago
99.99 % uptime
Today
NA1 Operational
90 days ago
99.99 % uptime
Today
NA2 ? Operational
90 days ago
99.99 % uptime
Today
NA3 ? Operational
90 days ago
99.99 % uptime
Today
NA4 Operational
90 days ago
99.96 % uptime
Today
US ? Operational
90 days ago
99.99 % uptime
Today
US1 ? Operational
90 days ago
99.99 % uptime
Today
US2 ? Operational
90 days ago
99.99 % uptime
Today
Zendesk ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 20, 2020

No incidents reported today.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Completed - Qless Services are now operational
Sep 18, 11:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 11:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 18, 09:36 PDT
Scheduled - We will be performing routine maintenance in the AU1 environment on 9/18/2020 from 11:45AM to 12:15PM Pacific. The maintenance is required in order to keep the environment, and the services QLess provides, secure and up-to-date.

During this maintenance window, web services may be briefly unavailable.
Sep 18, 09:36 PDT
Completed - QLess services are now operational
Sep 18, 03:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 03:15 PDT
Scheduled - We will be performing routine maintenance in the US1 and NA2 environments on Friday from 03:15AM to 03:45AM Pacific. The maintenance is required in order to keep the environment, and the services QLess provides, secure and up-to-date.

During this maintenance window, web services may be briefly unavailable.
Sep 17, 15:46 PDT
Completed - QLess services are now operational
Sep 18, 00:14 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 23:45 PDT
Scheduled - We will be performing routine maintenance in the US, US2, CA1, NA1, NA3, NA4 environments on Thursday from 11:45PM to 12:15AM Pacific. The maintenance is required in order to keep the environment, and the services QLess provides, secure and up-to-date.

During this maintenance window, web services may be briefly unavailable.
Sep 17, 15:46 PDT
Sep 17, 2020
Completed - Qless Services are now Operational
Sep 17, 16:57 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 16:45 PDT
Scheduled - We will be performing routine maintenance in the EUR environment on Thursday from 4:45PM to 5:15PM Pacific. The maintenance is required in order to keep the environment, and the services QLess provides, secure and up-to-date.

During this maintenance window, web services may be briefly unavailable.
Sep 17, 15:45 PDT
Completed - QLess services are now operational
Sep 17, 03:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 03:15 PDT
Scheduled - We will be performing routine maintenance in the US1 environment on Thursday from 03:15AM to 03:45AM Pacific. The maintenance is required in order to keep the environment, and the services QLess provides, secure and up-to-date.

During this maintenance window, web services may be briefly unavailable.
Sep 16, 21:01 PDT
Sep 16, 2020

No incidents reported.

Sep 15, 2020
Completed - QLess services are now operational
Sep 15, 00:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 23:45 PDT
Scheduled - We will be performing a software release to the US, US2, CA1, NA1, NA3, NA4 environments from 11:45PM to 12:15AM Pacific.

During this maintenance window, web services may be briefly unavailable.
Sep 14, 16:32 PDT
Sep 14, 2020
Completed - Qless Services are now operational
Sep 14, 16:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 16:46 PDT
Scheduled - We will be performing a software release to the EUR environment from 4:45PM to 5:00PM Pacific.

During this maintenance window, web services may be briefly unavailable.
Sep 11, 15:37 PDT
Completed - Qless Services are operational
Sep 14, 16:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 15:37 PDT
Scheduled - We will be performing a software release to the US, US2, CA1, NA1, NA3, NA4 environments from 11:45PM to 12:15AM Pacific.

During this maintenance window, web services may be briefly unavailable.
Sep 14, 23:45 PDT
Completed - Qless Services are now operational
Sep 14, 11:56 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 11:45 PDT
Scheduled - We will be performing a software release to the AU1 environment from 11:45AM to 12:15PM Pacific.

During this maintenance window, web services may be briefly unavailable.
Sep 11, 15:36 PDT
Completed - QLess services are now operational
Sep 14, 03:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 03:15 PDT
Scheduled - We will be performing a software release to the US1, NA2 environments from 3:15AM to 3:30AM Pacific.

During this maintenance window, web services may be briefly unavailable.
Sep 11, 15:30 PDT
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020
Resolved - QLess services are now operational
Sep 11, 03:17 PDT
Monitoring - We experienced issues with our DNS Provider late Thursday evening. Things appear to have been resolved. Some Merchants may need to Flush DNS or Restart their machines in order to reconnect.

Here are some potential Remedial steps.

Option 1: Reboot your machine, things should start working again, If you are unable to restart your machine try another option below.
Option 2: You can flush your DNS by doing the following
On Windows: Hold down Windows Key + R to bring up the "Run" dialog Box, then type "ipconfig /flushdns" without quotations and select ok.
On Another OS?: please contact your local IT team to assist in flushing your DNS.
Sep 10, 21:11 PDT
Sep 10, 2020
Sep 9, 2020

No incidents reported.

Sep 8, 2020
Completed - QLess services are now operational
Sep 8, 23:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 23:45 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 8, 11:52 PDT
Completed - Qless Services are now Operational
Sep 8, 16:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 16:45 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 8, 11:51 PDT
Resolved - Qless Services are now Operational
Sep 8, 10:20 PDT
Investigating - We are currently investigating this issue.
Sep 8, 10:15 PDT
Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.