We would like to provide additional detail surrounding the downtime which occurred on 3/07/2021
At 10:00am PST, the AU1 server environment was inaccessible for some regions.
Duration: 2 hours.
QLess service is hosted in AWS cloud infrastructure of Amazon. That time AWS had an outage in Azia Pacific region.
Upon receiving a monitoring alert notification QLess engineers reached out to AWS Support.