Outage -AU1
Incident Report for QLess

We would like to provide additional detail surrounding the downtime which occurred on 3/07/2021

What happened?
At 10:00am PST, the AU1 server environment was inaccessible for some regions.
Duration: 2 hours.

QLess service is hosted in AWS cloud infrastructure of Amazon. That time AWS had an outage in Azia Pacific region.

Upon receiving a monitoring alert notification QLess engineers reached out to AWS Support.

Posted Mar 08, 2021 - 10:35 PST

QLess services are fully operational now.
Posted Mar 07, 2021 - 12:54 PST
AWS is still working on the issue
Posted Mar 07, 2021 - 11:17 PST
AWS is experiencing network connectivity issues in Sydney, which is impacting Qless services,. We will continue to monitor and advise when the issue is resolved
Posted Mar 07, 2021 - 10:17 PST
We are currently investigating this issue.
Posted Mar 07, 2021 - 10:00 PST
This incident affected: AU1.